So, SuiteCRM is the open source alternative for organizations that utilized SugarCRM earlier. SuiteCRM was originally inspired (and forked) from SugarCRM’s open-source version.
While you can download the open-source version and host it on your Linux-based server, the ‘enterprise versions’ are hosted by the developers themselves so that you don’t have to manage it. This is why almost all the free and open-source software also have their paid ‘enterprise versions’ available. CRM is intended for businesses and when there is software created for business organizations, the developers would also like to make money.
In this article, we talk about some of the best open-source CRM tools I have come across. You may also opt for the hosted version, where you don’t have to manage it yourself. You can host it yourself, and you can customize it as per your requirements. Well, that is when an open-source CRM software comes into play. However, to streamline the process and make the work efficient and fast - you will eventually need CRM software.īut, what about the level of control (or security) in a CRM software? Do you want transparent CRM software which you can take control of? You may avoid CRM software for a couple of employees when you start a business. So, no matter how big your team is (small business or a big firm), CRM software always comes in handy when you want to keep things organized in your business. This improves the relationship of an organization with customers, and a happy customer brings profitability to the business. CRM software enables the companies to interact with their potential and existing customers, understand and manage their requirements. What is CRM?ĬRM stands for Customer Relationship Management. In this article, we list some of the best open source CRM software available for small and medium-sized businesses.
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